On www.planthia.com, you are on a secure site since we have installed a Secure Sockets Layer (SSL), a security certificate that guarantees the use of a secure server and the encryption of the data of each visit between the web browser and the website. This system prevents a third party (hacker or others) from seeing, intercepting or using the information.

This process also ensures that your purchases on our website (www.planthia.com) are 100% safe. By using secure payment gateways (Shopify Payments, Paypal, Apple Pay, Google Pay), we guarantee that your credit card details or other payment methods are encrypted and we will never have access to them.

At no time will you receive an email or a phone call from Planthia Cosmetics SL (Planthia) to ask for your credit card information, access codes to other payment methods (Paypal, Apple Pay, Google Pay among others), bank account details or other information related to your payment method. 

In case of receiving calls or emails asking for this information, contact us by mail (info@planthia.com) as quickly as possible. 

At all times we abide by the laws that regulate electronic commerce at the state and European level.